Privacy Policy

Last updated: August 30, 2026

I’m Chelsey Hart, a business coach, educator, and facilitator based in Ontario, Canada. I respect your privacy and take reasonable steps to protect the personal information you share with me.

This Privacy Policy explains what information I may collect, why I collect it, how I use it, and the choices you have regarding your personal information.

Information I Collect

The information I collect depends on how you interact with me and my website.

Information You Provide

You may provide personal information when you contact me, book an appointment, join a waitlist, register for a program, purchase a service, complete a form, or work with me.

This may include:

  • Your name

  • Email address

  • Phone number

  • Business name and information about your business

  • Scheduling and appointment information

  • Information you provide through registration, intake, feedback, or other forms

  • Messages, questions, and other information you choose to share with me

  • Billing and transaction information

Payment card information is generally processed directly by the payment provider rather than stored by me.

Information Collected Through This Website

Like most websites, this site and the services connected to it may automatically collect some technical information when you visit.

This may include:

  • IP address

  • Browser and device information

  • Pages you visit

  • How you arrived at the website

  • Approximate geographic location

  • Date and time of your visit

  • How you interact with the website

I may use this information to understand how people find and use my website and to improve the website and my services.

How I Use Your Information

I may use your information to:

  • Respond to questions and inquiries

  • Schedule appointments

  • Provide coaching, consulting, education, facilitation, and programs

  • Manage registrations and waitlists

  • Communicate with current and prospective clients or participants

  • Process payments and provide invoices or receipts

  • Send information you've requested

  • Understand how people find and use my website

  • Improve my website, programs, services, and communications

  • Maintain business, accounting, tax, and administrative records

  • Protect the security and operation of my website and business

  • Meet applicable legal requirements

I aim to collect only the personal information reasonably necessary for these purposes.

I do not sell your personal information.

Email Communications

I may email you about something you've requested, booked, purchased, or registered for.

If you choose to receive marketing or other promotional emails from me, you can unsubscribe at any time using the unsubscribe link in those emails or by contacting me directly.

You may still receive messages that are necessary to provide a service you've requested.

Cookies and Analytics

This website may use cookies and similar technologies to help the website function, understand website traffic, measure how visitors interact with content, and remember certain preferences.

Depending on the services enabled on this website, cookies may be used for:

  • Essential website functions

  • Security

  • Website performance

  • Analytics and traffic measurement

  • Remembering preferences

Some cookies or similar technologies may be provided by third-party services.

You may be able to manage cookies through this website's cookie settings or through your browser settings.

Third-Party Services

I use third-party services to help me operate my website and business.

These may include services for:

  • Website hosting

  • Website analytics

  • Scheduling and appointment booking

  • Video conferencing

  • Email

  • Online forms

  • Payment processing and invoicing

  • Cloud file storage

  • Business administration

When you interact with these services, information may be collected, processed, or stored by the applicable provider according to its own privacy practices.

Some service providers may process or store information outside Canada. This means your information may be subject to the laws of the country where it is processed or stored.

Information You Share While Working With Me

When you work with me, you may choose to share information about yourself, your business, your goals, challenges, experiences, or circumstances.

I treat the information you share with me with care and respect and use it for purposes reasonably connected to providing the service.

Email, website forms, video conferencing, and other forms of online communication cannot be guaranteed to be completely secure. Please avoid sending highly sensitive personal information through general website forms or email when it isn't necessary.

How Long I Keep Information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, tax, accounting, contractual, or business-record purposes.

Different types of information may therefore be kept for different lengths of time.

When personal information is no longer reasonably required, it may be deleted, destroyed, or anonymized.

How I Protect Your Information

I use reasonable administrative, technical, and physical safeguards appropriate to the information I handle.

These may include password protection, access controls, security features provided by the platforms I use, and limiting access to personal information.

No website, email service, online platform, or internet transmission can be guaranteed to be completely secure.

Your Privacy Choices

You can contact me if you would like to:

  • Ask what personal information I have about you

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Ask how your information has been used or disclosed

  • Withdraw consent where applicable

  • Request deletion of information where appropriate

  • Ask a question or raise a concern about how your information has been handled

There may be circumstances where I need or am permitted to keep certain information, including for legal, tax, accounting, contractual, or business-record purposes.

Links to Other Websites

My website may contain links to websites or services operated by other organizations.

When you leave my website, the privacy practices of those websites and services apply. I am not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

I may update this Privacy Policy as my website, services, technology, or legal obligations change.

The "Last updated" date at the top of this page will show when the policy was most recently revised.

Questions or Privacy Requests

I am responsible for the personal information under my control.

If you have a question about this Privacy Policy, would like to request access to or correction of your information, or have a concern about how your personal information has been handled, please contact me:

Chelsey Hart
Point Edward, Ontario, Canada
chelsey@yourinitiative.ca